Thursday, April 02, 2009

Sustainability and ISO 9004 relate more than I thought. I have not been paying enough attention. Possibly the words are not meaning the same as for academics in Lancaster. still there is enough overlap for some sort of conversation.

A new version of ISO 9004 2009 will be issued later this year. Can't find a draft online but the title is
ISO 9004:2009 - Managing for Sustainability – A Quality Management System Approach

Apparently it is not related to ISO 9001 clause by clause so may just add to confusion. It is intended to show management how the standards could be useful. I have found a couple of PDF slideshows that offer some idea, but not details of the standard. Suggest right click and save as, these may not load as PDFs.


ASQ Windsor

Some academics will doubtless just write this off as more neoliberal rhetoric etc. but some people have to work with these standards so my preference is for some study before reaching a conclusion. Much will depend on how the standards are reported and considered when actually published.

How do organisations survive? Could be getting harder for those associated with print. Disruption is gaining pace. ISO 9004 looks interesting but changes could be too rapid in some cases. Individuals still benefit from understanding and can transfer to another situation. Problems in the UK printing industry (see BPIF survey) may be followed by problems for libraries and book intensive universities. What would a sustainable business school be like? This sort of question widens the discussion for a general web audience.

Wednesday, April 01, 2009

Coming back to "Sustainability" it may be relevant to look at ISO 14000 on the environment. Also the guidance on ISO 9000 uses the same word or is heading that way. See ISO website as a starting point.

The Deming SIG is not yet ready to launch the documents on a sustainability model but meetings continue. Next one probably in June, details will be on the website.

There could be more dialogue with academics. Plan - Do - Check/Study - Act is arguably a learning cycle.
Slideshare Team rate me as a Rockstar! Do they send these emails to everyone?

We've noticed that your slideshow on SlideShare has been getting a LOT of views in the last 24 hours. Great job ... you must be doing something right. ;-)

Why don't you tweet or blog this? Use the hashtag #bestofslideshare so we can track the conversation.

There are various sites I have tried over the years and a slideshow presentation is quite rare for me. So they must mean the ones about ISO 9000 and whether it is worth another look following the 2000 revisions. (The recent revisions may have prompted some interest but not as extensive as several people see it) When I check it out the views on both sets of slides are over 10 thousand. Maybe most of this is recent.

The paper has had 1,400 views on Scribd so it is clear that people prefer slideshows...

Is ISO 9000 worth another look? Is ISO 9000 worth another look? willpollard Paper suggests the revisions to ISO 9000 can work with system review and connect with an approach to learning organisations. Presented at first Management Theory at Work' conference at Lancaster University

The first slideshow includes graphics of various kinds that flipped through to meet the moment. M@nagement web site had various problems and redesigns. I claim quality theory could relate to this. Hugh Wilmott views on quality are the blocking condition number one for any constructive dialogue in this area in my honest opinion.

The second slideshow follows the paper pretty much

At the time there was not much interest in this. The first Management Theory at Work took a turn when Chris Grey spoke about relevance. Maybe universities stand a better chance without claiming to be relevant. Something like that. Anyway, interest in ISO 9000 at a "research" level has remained low as far as I can tell.

Meanwhile I have written stories for OhmyNews, a citizen journalism site in Korea. The ISO Surveys have shown rapid relative decline for the UK on the ISO management standards scene. China is clearly in the lead and both the USA and UK have now started to show lower numbers, not just as a proportion of global certification.

China Leads Continued Growth in ISO 9000

Quality Certification Declines in Mature Countries
An email from Lancaster university suggests i would be interested in a new course on Leadership for Sustainability. Previously I have tried to link in ideas about quality systems but I don't think i have time for more study at the moment. More like blog and twitter level seems to be the case. But sustainability is definitely an issue. I attend meetings of the Deming SIG of the CQI where work is advanced on a document about a model of a sustainable organisation. "Sustainable" for the Chartered Quality Institute includes the idea that the organisation in question survives itself. My guess is that for academics the environment would be more of a priority. not sure about this but something to look out for as the course continues.

I have loaded the flier PDF to Scribd.

Leadership for Sustainability MA at Lancaster

It turns out that Lancaster is using social media much more than I realised. The code for the video at the bottom of the course page is dodgy and a Google search only finds Twitter to lead straight back to it.

However Google Video finds probably the video intended.

Over half an hour, no wonder it is not on YouTube. Attention span test before starting the study.

Later, more on learning organisations and ISO standards.